Additional Services

We provide remote access service to their equipment through our specialists. We become your eyes, ears and hands to perform configuration tasks, problem resolution and maintenance. In addition, we offer Towering, as well as CPE (Customer Premises Equipment) for equipment inventory management or spare parts required by the client.

We offer two types of service: standard and advanced.

CPE and remote hands services - Ufinet

Standard


  • “Plug and play” preconfigured equipment installation


  • Connection of equipment according to client instructions


  • On and Off switch management, crossover, dip switches or any other such action depending on the client's request


  • Physical reset of equipment, “Hot swaps” of cards or redundant power supplies swaps


  • Provision of visual verification to assist remote trouble shooting

Advanced


  • All the services included in the standard remote hands


  • Equipment revision according to request and instructions by the client to determine wrongful equipment operation


  • Basic router configurations according to scripts sent by the client, as well as configuration changes


  • Inventory of equipment with models and serial numbers


  • Equipment labelling


  • Remote assistance for relocation of equipment within the same customer facilities

Fiber optic data connectivity

Capacity

High bandwidth connectivity in fiber optic for fast and secure circuits

Internet satellite services

VSAT

Wide coverage across the satellites which we operate, as an alternate option to optical fiber

Fiber optic dark fiber

Dark Fiber

Wide network of more than 50,000km of fiber optic cable deployed in America

Co-location

Presence in neutral locations and data centers, such as NAP of the Americas in Miami, One Wilshire Coresite in Los Angeles and NYC1-60 Hudson in New York.

Internet

Internet connectivity to the world through the main international ISP’s, Tier 1 category

Towering services in Latin America

Towering

Among other services, we provide Towering for all our Fiber Optic clients.

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By completing and sending this form, you expressly authorize UFINET TELECOM SAU to include this information in a database whose sole purpose is to improve our services. The data will not be transferred to third parties, except legal obligation. You may exercise the rights of access, rectification, deletion (cancellation), opposition, limitation to the processing of your data and portability in accordance with the provisions of the law, and this Privacy Policy.