UFINET TELECOM SAU (hereinafter, UFINET) is the owner of the website, and so is responsible for the information processed via its pages. As the intention of the company is to protect personal data, we will explain below what types of data we process, how we do so, and the technical and organisational measures adopted to make proper use of said data.
In order better to understand how UFINET processes personal data, it is important to understand that UFINET’s services essentially focus on companies. Nonetheless, since all companies at some time have access to the Personal Data of individuals, such as, for example, in recruitment processes, the measures adopted by UFINET to protect this type of data need to be understood.
- How do we gather your information?
Directly from you: We gather the information that you provide us with when you complete the different forms on the website or send us an email (e.g. full name, email address, country, and any other information you might decide to send us).
From how you use the website: You may use our website from your computer, mobile, tablet or other devices. We use tools to help us understand how you browse our site. For further information, please visit our Cookies Policy
From third parties: For example, if you access social media networks via our site, these networks, as third parties, will give us information about you. You should also read and take into account the Privacy Policies of said social media networks.
- What information do we gather about you?
Contact information, information to improve our services, or information to request a quotation: We gather the information that you provide us with when you contact us, or suggest improvements in the provision of our services, or when requesting a quotation via the forms on the website or by email (full name, email address, country, and any other information you might wish to share with us: company, position, telephone number).
Information about your company account: We gather access information, such as username and password, from client users that we provide with telecommunications services.
Information to participate in the selection process: We gather the information you provide us with to allow you to participate in the selection processes that the company conducts over the course of the year (full name, email address, country, CV). We could even ultimately contract the services of a recruitment company to be sent candidate applications. In such cases, you would be duly informed of the process when the data are gathered.
Information to send advertising: We gather the information that you provide us with to send Newsletters (MailChimp) or information releases for promotional campaigns about the products and/or services provided by UFINET (full name, email address).
Information about how you browse our pages: The information gathered is used to measure activity on the Portal, to understand how you interact with the site, so as to make improvements to the service, or in some cases to measure any online advertising campaigns that UFINET might contract (e.g. information about the browser you are using, and your IP address). Please consult our Cookies Policy for further information.
UFINET will not store any information that is not strictly necessary.
- We may use information for the following purposes:
To provide you with our services, to offer you support, to contact you, and to respond to requests for quotations. For example, all companies requesting a quotation for any service provided by UFINET will need to complete the form with their contact details.
In order to be able to take part in the recruitment processes that the company organises over the course of the year at the Human Resources Department.
To send out advertising. In these cases, where you have voluntarily requested that you be sent the Newsletter, we will send you advertising.
Meanwhile, as a consequence of the contractual relationship itself, we may send commercial communications to your email address, connected with the products and services offered by UFINET.
To improve the services provided by our website: For example, when the website language is configured, to ascertain which pages you visit, how long you spend on each of them, etc.
To send customised advertising: UFINET may hire other companies to suggest customised advertising to you on the UFINET website itself, or on the websites of third-party companies. For further information, please consult our Cookies Policy
For reasons of security, prevention of abuse and fraud, and other legally permitted purposes: We may use your information for reasons of security, to protect our company and the Group. We will also use the data to avoid any form of abuse of our services, such as denial of service attacks, sending of spam, or any other practice in violation of the Terms and Conditions of Use of our website.
- There are certain choices you can make about how we use your information.
If you wish to retract any information provided, you can write to us at the email address firstname.lastname@example.org. You can also monitor the instructions given in this section:
You can unsubscribe from our Newsletter, advertising and promotions. To do so, you can click on the “Unsubscribe” link in any of the emails we have sent you.
You can disable Cookies and tracking tools by following the instructions provided in our Cookies Policy
- Retention period of the information provided
The information provided to offer our services, give you support, contact you and to address requests for quotations will be retained for the time period that is essential in order to provide the requested services, a period which may be extended in order to comply with legal and official obligations.
The information provided for to you to take part in recruitment processes will only be retained for as long as the recruitment process lasts, following which information on candidates who have not been selected will be erased.
- We hereby inform you that we may share your information with:
UFINET service providers: We may share information with companies that provide UFINET with services (advertising providers, software providers and others). All our service providers have signed a data processor agreement, and have a duty of confidentiality and obligation to maintain secrecy with regard to any information that they might be provided with in order to allow them to provide UFINET with the required services.
With companies of the UFINET Group: Any person who is a citizen of the European Union, or is resident in the Union, and wishes to take part in the recruitment processes of Group companies outside the European Economic Area (EEA) (or in those forms where the option of a country located outside the EEA is selected) must be aware when they complete our forms that said information will be transferred to the countries in question. If you wish to avoid international transfers, you simply need to indicate this on the form corresponding to your country of residence.
To Official and Court authorities: We may, only if the law so demands, give your information to Official and Court Authorities as a result of any legal dispute or investigation, so as to protect and guarantee our rights.
Any business successor: Where legally permitted, we may hand over information to UFINET’s successor in order for the provision of services to continue.
- Accuracy of data and responsible use
Users undertake and accept an obligation to guarantee to UFINET that the information provided is true, accurate, up-to-date, and belongs to them and not to third parties.
At UFINET we reserve the right to verify the accuracy of the data provided, and may request documented accreditation thereof, and where applicable erase the data.
- Security measures:
The security measures adopted at UFINET are those required by law for each type of processing. However, the Internet is not 100% secure, and UFINET therefore cannot guarantee that the use of these pages is entirely secure. You should therefore adopt standard precautions when browsing the Internet (protection of passwords, use of antivirus programs, etc.).
We undertake to act swiftly in the event of any problem that could jeopardise the security of the information provided, and to inform you, where applicable, if this is significant.
- These pages are not designed those under legal age
Our services are intended for companies and their representatives If you are the mother/father/legal guardian of a legal minor and believe that they have provided us with their data, please contact us at the following email address: email@example.com, specifying in the subject line: “Deregistration of a legal minor”.
- We may transfer your information to third countries.
We transfer information about people wishing to take part in our recruitment processes in those countries where UFINET provides services outside the European Economic Area (EEA), or those who complete forms indicating countries that are located outside the EEA. Since some of these countries do not have the same levels of alignment in their Personal Data Protection regulations, we have adopted the necessary technical and contractual measures to offer a similar level of protection to that which exists in the country of origin.
- Our website may connect to third-party links or websites
- Contact us: How can you exercise your rights as a user?
If the processing is based on your consent, you will be entitled to revoke this at any time, without this affecting the lawfulness of processing based on consent prior to the withdrawal thereof.
If you would like a copy of the information we have about you, or otherwise wish to rectify, erase (cancel), object or restrict processing (in other words, if you would like to exercise your right of access, rectification, erasure, objection, restriction of processing and portability), please do not hesitate to contact us at the following email address: firstname.lastname@example.org (subject: data protection), enclosing a copy of your ID card with your request.
We will be delighted to handle your request.
We also wish to inform you that you may contact the Competent Authority in the event of any grievance.
Whenever significant changes occur, users will be informed in accordance with the requirements imposed by law, and by means of an information notice on the website.
- Identity of the data controller
UFINET TELECOM, S.A.U.
Calle Manuel Silvela, 13
Tax ID: A-61648069
Registered in the Companies Register of Madrid, Volume 28265, Page 69, Sheet M-508573.
- Identification Details of our Data Protection Representative
Updated most recently on 10 May 2018.