Privacy Policy

Ufinet Latam S.L.U. (hereinafter, “Ufinet” or the “Company”) is the owner of the website www.ufinet.com (hereinafter, the “Portal”). As it is the Company’s intention to protect personal data, we will explain below what types of data we process, how we process it and the technical and organizational measures taken to make appropriate use of it.

To better understand how Ufinet processes personal data, it is important to understand that Ufinet’s services are essentially business-focused. However, given that all companies, at some point, have access to personal data – as, for example, in recruitment processes – the measures adopted by Ufinet to protect this type of data must be understood.

For the purposes of this Policy, a “User” shall be understood as any person interacting or browsing the Portal.

This Policy takes into consideration the
General Data Protection Regulation (GDPR) of the European Union, as well as the laws applicable in each of the jurisdictions in which Ufinet operates.
 of the European Union, as well as the applicable laws in each of the jurisdictions in which Ufinet operates.

How do we collect your information?

  • Directly from you: We collect the information you provide us when you complete on the Portal the different forms, surveys and/or questions, among others, or voluntarily share personal information through sending emails or quote requests.
  • Through cookies: You can access our Portal from your computer, cell phone, tablet or other devices. We use tools to understand how you navigate our Portal. For more information, please see our Cookie Policy.
  • From third parties: If you access social networks through our Portal, these networks, as third parties, will provide us with information about you. You should also read and consider the privacy policies of such social networks or any third parties. Please note that this Policy does not address the privacy management of third parties that operate a website other than the one owned by Ufinet. The inclusion of a third party link on the Portal does not imply any responsibility on the part of Ufinet or any of its affiliates.

What information do we collect?

  • Contact and profile information: Data related to your personal information, such as your full name, e-mail address, country, home address, professional information, date of birth, mailing address, age and any other information, other than that requested by Ufinet, that you voluntarily wish to share with us. We will not process or transfer this information to third parties, it will simply be stored confidentially.
  • Information about your company: We collect login information, such as username and password, from Users to whom we provide access to our Portal.
  • Information on recruitment processes: We collect information you provide to us as part of the recruitment processes conducted by Ufinet, such as full name, email address, country, CV, etc.
  • Information provided in advertising campaigns: We collect information within promotional campaigns about services provided by Ufinet (full name, email address).
  • Information about how you navigate through our Portal: We collect information about the browser you are using and your IP address. Please see our Cookie Policy for more information.

For what purposes do we use your information?

Ufinet will not store any information that is not strictly necessary for the purposes listed below.

  • To provide you with our services, offer you assistance, contact you and respond to your quote requests (e.g. all companies requesting a quote for any service provided by Ufinet must complete a form with their contact information).
  • To consider its application in the framework of the recruitment processes that the Company organizes throughout the year.
  • To send you advertising. In the context of the contractual relationship, we may send you relevant information about the services offered by Ufinet or other services that may be useful to you. In addition, where you have voluntarily requested to receive the newsletter, we will send you personalized advertising and Ufinet, at its sole discretion, may engage other companies to suggest advertising on the Ufinet Portal or on the websites of outside companies.
  • To improve the services provided by our website (e.g., to determine which pages you visit, how much time you spend on each page, etc.).
  • To analyze and assess Ufinet’s image and brand by collecting data indexed in social networks and websites open to the public.
  • For security, abuse and fraud prevention and other legally permitted purposes. We may use your information for security reasons, to protect the Company or its affiliates. We will also use your data to prevent any form of abuse of our services, such as denial of service attacks, spamming or any other practice that violates the terms and conditions of use of our Portal.

What are your rights?

The rights you have as a data subject are: access, rectification, deletion, opposition, limitation of processing, the right of portability and the right not to be subject to automated individual decisions.

You can choose what information to provide; however, failure to receive certain information may mean that you will not be able to take advantage of some of the services and benefits that Ufinet provides. If you would like to know more about this, you can contact us (
protecciondedatos@ufinet.com
) or contact the Spanish Data Protection Agency (
www.aepd.es
), where you can find more information about the characteristics of these rights and download templates to exercise each of them.

How can you exercise your rights and how can you contact us?

If the data processing is based on your consent, you have the right to revoke your consent at any time, without affecting the lawfulness of the processing based on your prior consent. On the other hand, if you wish to avoid international transfers, simply ask us (
protecciondedatos@ufinet.com
).

If you wish to submit a request, query or obtain a copy of your information, or if you wish to rectify, erase (cancel), object, restrict processing or exercise any of your rights, please do not hesitate to contact us (protecciondedatos@ufinet.com), attaching to your request a copy of your identification document and listing the following mandatory data for such query: country of residence of the User, the subject and content of the query sent, your relationship with Ufinet as interested party, and, where appropriate, any information you voluntarily choose to share when you do not make the query anonymously, such as your identification data, contact details, or the specific place to which the query refers.

Based on your request, Ufinet will manage the personal data provided and will proceed to process it with the responsible area in each area and, where appropriate, provided that it is strictly necessary, or the resolution of the query cannot be done otherwise, will share the same with its competent affiliates to resolve it. Remember that you can also contact the competent authority in case of complaint.

If you do not want your data to be processed for advertising or commercial purposes, you can request us to do so (
protecciondedatos@ufinet.com
). You can also unsubscribe from our newsletter for advertising and promotions, if you wish.

You can disable cookies and tracking tools by executing the instructions provided in our Cookie Policy.

How long do we keep your personal data?

The information provided to Ufinet will be retained for as long as it is useful for the purpose of the processing activity concerned.

In any case, your data will be kept according to the criteria of conservation or specific terms described in each processing activity of those and, where appropriate, while you do not withdraw the consent given and / or oppose to their treatment. You can withdraw your consent and/or object to the processing of your data at any time (
protecciondedatos@ufinet.com
).

What transfers do we make with your personal data?

To fulfill the purposes described in this Policy, we may transfer your personal data to:

  • Service ProvidersWe may share information with companies that provide services to Ufinet (advertising providers, software providers, and recruiters).
  • Other Ufinet Group companies: Any person who is a citizen of the European Union or who resides in the European Union and wishes to participate in the Ufinet Group’s recruitment processes outside the European Economic Area (EEA) (or in those forms in which the option of a country located outside the EEA is selected) or is completing our forms or directing an inquiry or request through the enabled channel should be aware that such information will be transferred to the countries in which the Ufinet Group operates. The countries receiving the information collected may be Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, the United States of America and the United States of America.

Given that some of these countries do not have the same levels of alignment in their personal data protection regulations, we have adopted the necessary technical and contractual measures to provide a similar level of protection to that which exists in the country of origin.

  • Official and judicial authoritiesOnly if required by law, we may provide your information to official and judicial authorities due to any legal dispute or investigation, in order to protect and guarantee our rights.
  • Business Successor: Where legally permitted, we may release information to Ufinet’s successor or its affiliates to continue the provision of services.

Data Accuracy and Responsible Use

The holders of the information undertake and accept the obligation to guarantee to Ufinet and its affiliates that the information provided is true, accurate, updated and belongs to them and not to third parties. If you include information about third parties, you must, before sending it, request authorization and inform them of this Policy.

Ufinet reserves the right to verify the accuracy of the data provided, and may request documented proof of the same. In case Ufinet or its affiliates verify that the information provided is false or inaccurate, we will proceed to delete them and you will not be able to take advantage of the services and benefits we provide.

What security measures do we use for the storage of your personal data?

The personal information we collect is stored in a database, which is safeguarded under security measures adopted by Ufinet, in accordance with the processing conditions provided by the applicable law in the relevant jurisdiction, such as:

  • All our service providers have signed a data processing agreement and are obliged to keep confidential and confidential any information provided to them in connection with the provision of services to Ufinet and its affiliates. Additionally, they are limited to using the information provided only for the purposes described in this Policy.
  • MailChimp is covered by Privacy Shield (an agreement between the European Union and the United States of America) and therefore complies with the security measures imposed by European legislation.

We are committed to acting quickly in the event of any problem that may compromise the security of your information. Ufinet will inform you about risk events if deemed necessary or legally mandated, as applicable.

However, you should take standard precautions when surfing the Internet (password protection, use of antivirus programs, among others), as Ufinet or its affiliates cannot guarantee that the use of the Portal is completely secure.

10.Our Portal is not designed for minors.

Our services are intended for companies and their representatives. If you are the parent/legal guardian of a minor and believe that you have provided us with his/her information, please contact us (
protecciondedatos@ufinet.com
) specifying in the subject “Cancellation of data of a minor”.

Upgrades

This Policy may be modified in accordance with new legislative or regulatory demands, or to adapt to any instructions issued by the competent authorities.

When significant changes occur in this Policy, the holders of personal data will be informed by means of an informative notice on the Portal and in accordance with the requirements imposed by applicable laws or regulations.

Data Controller Identity

Ufinet Latam S.L.U.

Velázquez Street 24, 1D

28001 Madrid

TAX ID: B-87641759

Registered in the Mercantile Registry of Madrid, Volume 34728, Page 205, Page M-624629.

Finally, in case you do not agree with the way we treat your data, you have the right to file a complaint with the national supervisory authority, by contacting the Spanish Data Protection Agency, whose contact details are as follows:

Spanish Data Protection Agency

6 Jorge Juan Street

28001 Madrid

www.aepd.es

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