UFINET: Committed Towards Quality and Innovation in Telecommunications
From smoke signals and drums to the inception of the electrical telecommunication systems, from the birth of telephone to the emergence of the internet, the telecom industry has massively evolved and grown over the course of its long history. At present, this sector continues on its rapid phase of transformation with the onset of new technologies. However, with various disruptive innovations and developments from various telecommunications solution providers, the industry has expanded into a giant and it is slated to do so in the future as well.
A major player behind this market expansion has been UFINET, which boasts over two decades of experience in being a neutral wholesale operator in the telecom industry. This has established the company as one of the favorites in the Latin America region and beyond!
A Brief Overview
Born in 1998, UFINET started out as the telecommunications department of a Spanish multinational company named Union Fenosa, wherein the eventual company name had come from. In the year 2000, UFINET began its period of expansion throughout Latin America, amalgamating with the electricity distribution companies that were acquired at that time by Union Fenosa. Currently, UFINET is one of the largest fiber optic operators in Latin America, with more than 50,000 kilometers of fiber distributed across 17 countries and more than 20 years of experience behind its back.
The Journey towards Achieving a Vision
From the year 2000 to 2014, UFINET’s strategy was to grow and consolidate Central America and Colombia, as a region of fundamental development. However, the company has shifted its focus over the last three years on promoting and developing the South American region as well. It aims to turn the territory into an integral lever of growth owing to the growing demands for broadband capacity.
Aside from this, UFINET has also carried out several inorganic operations to increase its global footprint, in combination with several greenfield projects, which have resulted in the opening of new UFINET operations in Argentina, Chile, Paraguay, Peru, Ecuador and Mexico.
The company’s commendable expansion and growth is currently focused on Latin America as a whole, with rapid growth of optical fiber deployment, and presence among three Points of Presence in the United States: at the Network Access Points of the America in Miami, Florida, One Wilshire in Los Angeles and 60th Hudson in New York.
The company has been intensely working towards a common goal of being the neutral telecommunications infrastructure operator of reference worldwide, especially in the last three years. UFINET has increased its internationalization through add-on acquisitions and organic growth with a significant global investment in fiber optics that has surpassed the $200 million mark.
Keystones of Success
UFINET is a neutral carrier of a carrier’s operator; it doesn’t compete with its partners for the final customer. It provides various keystones that have paved its pathway towards success:
- Incredible agile service delivery: Provides connectivity in a couple of weeks.
- Competition based on value: Builds and nourishes long-term relationships with its partners, creates bundle and works hand in hand with them.
- Excellent post-sales service: Has real-time monitoring system, 24x7x365, accessed with a username and password. Direct contact is available with its NOC and their Key Account Manager, which makes sure all communication channels are ready if an urgent issue arises.
- Focus on quality: Lets its partners know all its services are Certified (i.e. MEF CE 2.0) and boasts quality of optimal level.
- Open communication:
- Events – Active participation in all important capacity events in regions where it operates (locally and globally).
- Close relationship – UFINET builds relationships based on trust. The company has a section in its website with its key team leaders, which allows visitors to get to know who they will be working with from the very beginning.
- Direct contact – Contact form available across several places throughout the website, which allows the visitor to get easily in touch with the company. The team makes it a point to respond within 24 hours.
- Client feedback – UFINET conducts annual surveys to ensure it meets the needs and expectations of its clients and customers.
Willing to go an Extra Mile
UFINET is a neutral telecommunications carrier of carriers. This means that the company will never compete with its clients for the final customer. Additional to this, clients prefer UFINET because the company is willing to go an extra mile. “We are very conscious that they need us to be our best, and that includes an array of responsibilities which we deliver, no matter what,” mentions Iñigo García del Cerro Prieto, the CEO of the company. Its services include the following: Capacity, Dark Fiber, IP Transit (Internet), Satellite (VSAT), Co-location (Data Center), Towering, CPE, Remote Hands, and other additional services.
With its impeccable team of experienced professionals and resolute dedication towards quality, UFINET strives to help its clients achieve success in their business. Its hard work and success has helped the company accomplish and be recognized for several awards. In 2017 and 2018, the organization was awarded by the MEF as the best operator in the CALA region. Recently, UFINET was awarded by the Global Carrier Community as the Latam Regional Operator of the Year 2018, as well as awarded by Frost & Sullivan as Latin America Fiber Optic Wholesale Network Services Company of 2018, CV Magazine recognized Ufinet with the Corporate Excellence Awards: as Multinational Telecommunications Company of the Year – 2018 and Carrier Community awarded Ufinet as Best “Connecting the Unconnected” Operator, 2019.
Continuing the Path of Success
Speaking about its future perspectives, Iñigo García del Cerro exclaims “For Ufinet, our focus for the next 1 – 3 years is to continue the path of success that we have undertaken with a global and massive presence throughout Latin America, becoming the benchmark as a global Infrastructure Operator.”
The company’s ambition is to continue to boost the offer of telecommunication services for Data and Internet transport, and to create neutral environments that facilitate healthy competition among operators, and that translates into better and more affordable services for the general population.
UFINET has been rapidly growing over the years with its operations and offices spreading across 5 countries in the last 3 years, namely Mexico, Ecuador, Peru, Argentina and Chile. The company looks to bank on to this consistency of growth and further expand its local and global footprint in the near future.
Quote: “We aim at becoming the benchmark as a global Infrastructure Operator”
Management: Iñigo García del Cerro, CEO