UFINET Services

We are a neutral wholesale fiber optic operator in the telecom market.

Fiber optic data connectivity

Capacity

High bandwidth in fiber optic for fast and secure connectivity

Internet satellite services

VSAT

Wide coverage across the satellites which we operate

Fiber optic dark fiber

Dark Fiber

Wide network of more than 56.500km of fiber optic

Co-location

Presence in neutral locations, such as NAP of the Americas and One Wilshire Coresite

Internet

Connectivity to the world through the main international ISP’s, Tier 1 category

Fiber optic remote hands

Additional Services

Among other services, we provide remote equipment access and CPE (Customer Premises Equipment)

Capacity

We provide high bandwidth in fiber optic for fast and secure capacity connectivity to deliver backbone and access network services, backhaul and local loop, and national and international connections.

Among our services are: Ethernet Services (E-Line, E-Access, E-LAN, E-Tree), PHD/SDH/SONET (nx 64Kbps, E1/T1, E3/DS3, STM-1, STM-4, STM-16, STM-64) and Wavelengths (2.5 Gbps, 10 Gbps, 40 Gbps, 100 Gbps).

All our solutions are scalable and offer maximum agility, adaptability, and flexibility. All capacity is delivered through more than 56,500km of fiber optic deployed with more than 320 nodes distributed throughout the countries in which we operate.

Fiber optic Capacity Services - Ufinet

In addition, we have high capillarity in major cities of the countries where we operate: 28,300+ on-net buildings, 125,000+ near-net buildings, and 2,600+ cities and towns connected. UFINET provides connectivity solutions for interconnecting the sites requested by our customers. All connections are delivered over fiber optics end to end, which allows for high availability, flexibility, and scalability in the contracted services.

MEF 2.0 Certification

Ufinet is a MEF Carrier Ethernet 2.0 (CE2.0) certified for E-LINE, E-LAN, E-TREE and E-ACCESS services, which allows us to provide our clients with global coverage with interoperable interconnection, management and performance.

Characterístics

Protected and unprotected circuits

Scalability of connections from 64Kbps up to 100Gbps

Virtual POP - possibility to deliver several individual level 2 circuits (SDH or Ethernet) in joint mode in a single point of interconnection.

Wide range of technologies and interfaces available SDH (E1/T1, E3/DS3, STM1, STM-4, STM-16 and STM-64), Fast ethernet (up to 100Gbps), DWDM (λ-transparent 2.5Gbps, 10Gbps, 40Gbps and 100Gbps)

Metropolitan, national and international connections

Diverse contractual periods and rental modalities

Availability to provide IP transit for Internet access

Benefits

Total integration into the customer's network

Boundless capacity scalability

Redundancy through already existing routes

Contractual alternatives tailored to customer needs

Cost savings with no network deployment by the customer

Custom-made customer attention through a single contact

Personalized bilingual customer support 24x7 through our Network Operations Center (NOC)

Fulfillment of the most demanding SLA's of the market.

Fiber optic Dark Fiber - Ufinet

Dark Fiber

We have an extensive network of more than 56,500 km of fiber optic deployed in two continents. One of the features that make us almost unique around the world is the offer of dark fiber, either in the form of rental of threads or in the mode of long-term transfer of right to use through commercial agreements (IRU / Indefeasible Right of Use).

Our network has a full infrastructure ready for customers who need to rent a single, a pair or more strands of fiber optic cable, either for small, medium or long distance requests. This kind of service is more convenient for customers requiring a very high bandwidth. We provide the fiber thread and the customer illuminates it according to its needs and with its own equipment. Our laying of dark fiber has a permanent maintenance, in a preventive and routine approach, as well as in the face of a breakdown.

Characteristics

Monomode fiber – we use monomode fiber only, which sends information through a single high intensity light beam

Fiber connections with or without redundancy by an independent second way

Diverse contractual periods and rental modalities

Benefits

Unlike multimode fiber, monomode fibers reach very large distances and transmit information without loss of packages

Personalized bilingual customer support 24x7 through our Network Operations Center (NOC)

Fulfillment of the most demanding SLA's of the market.

IP Transit (Internet)

This service is supported by our fiber optic network and is delivered directly to the end customer in order to ensure connectivity quality throughout all the way.
UFINET connects its customers to the world through IP transit services thanks to our robust transportation network and the important connection with major submarine cables and neutral points of America and Spain. Our connections with the United States in the NAP of the Americas in Miami, CoreSite One Wilshire in Los Angeles and New York, as well as in London and Frankfurt, greatly strengthens the IP Transit we provide.

In addition to the above, we have connections with the major international ISPs Tier 1 category, as well as local ISP nodes in different cities where we operate. The quality of the service is supported by a Service Level Agreement (SLA), which guarantees the availability and efficiency of the provided service. Internet services include the Premium option (fully guaranteed bandwidth) and Best Effort option . All our services can be delivered in all interface ports: Ethernet, Fast Ethernet, Gigabit Ethernet and 10 Gigabit Ethernet.

Characterístics

Fiber connections with or without redundancy by an independent second way

Bandwidth scalability up to 100Gbps

Wide range of technologies and interfaces available SDH (E1/T1, E3/DS3, STM1, STM-4, STM-16 and STM-64), Ethernet (up to 100Gbps), DWDM (λ-transparent 2.5Gbps, 10Gbps, 40Gbps and 100Gbps)

Diverse contractual periods and rental modalities

Benefits

Total integration with the customer's network

Boundless bandwith scalability

Redundancy through existing routes

Contractual alternatives tailored to customer needs

Personalized bilingual customer support 24x7 through our Network Operations Center (NOC)

Fulfillment of the most demanding SLA's of the market.

Satellite Services (VSAT)

Our satellite network access offers a wide coverage through the satellites we work with, directly through our own platform or through roaming agreements with third parties.
Our satellite communication services allow bi-directional remote access to rural sites through connections with high availability and minimal latency. We can endure critical services with low latency and traffic requirements ((remote, telemetry, remote control, etc.) as well as services with high bandwidth or Internet access.

We have four satellite HUB’s (ViaSat and Hughes) located in Panama and Spain; and more than 3,700 satellite remotes in Europe, America, Africa, Asia, Oceania, Middle/near West (under roaming agreements).

Satellite Internet - Ufinet VSAT

Among the main values we provide in VSAT services is the customization of the solution, specially tailored for our client’s needs: optimization, design, configuration and prioritization according to services and applications based on the use of protocols for data traffic, voice and video services. UFINET has four HUB’s Satellites (ViaSat and Hughes) located in Panama and Spain; and more than 3,700 remote satellites in Europe, America, Africa, Asia and Oceania.

Characterístics

Satellites systems we operate: Hispasat, Satmex, Eutelsat, AsiaSat. INSAT and ChinaSat.

Own Hughes and Viasat platforms

Ku and KA frequencies (available only in Europe)

Scalable system that allows expansion or reduction in the number of terminals in service

Highly effective platforms in the use of Satellite Terminal bandwidth, available with interfaces Terminals 10/100Base T

Benefits

High coverage with our connected satellites, which allows an excellent option of connectivity in places with difficult accessibility or for quick deployment

High service availability

Hubs connected to our network by redundant routes, allowing the possibility of establishing point to point connections with one single leap (hybrid solutions: satellite + capacity)

Colocation & Data Center - Ufinet

Co-location (Data Center)

As a complimentary part of our capacity services, we can offer customers co-location service in the countries of Spain, Colombia, Panama, Costa Rica, Nicaragua, El Salvador, Honduras and Guatemala. We also have presence in important neutral points such as the NAP of the Americas in Miami and CoreSite Los Angeles. This service is intended to facilitate the interconnection between operators and/or system integrators, speeding up the enablement of new links and offering high levels of availability and protection of the equipment and services installed.

We have all the necessary requirements to maintain the best reliability and safety standards requested by our customers (HVAC systems, uninterruptible power supply, anti-fire systems, access control, monitoring systems, among others).

Neutral points of presence:  Miami, Los Angeles, New York, Central and South America, Madrid, London, Frankfurt, and Spain.

 

Characterístics

High quality standards

Benefits

Easy and flexible interconnection between operators and/or system integrators

Additional Services

We provide remote access service to their equipment through our specialists. We become your eyes, ears and hands to perform configuration tasks, problem resolution and maintenance. In addition, we offer CPE (Customer Premises Equipment) for equipment inventory management or spare parts required by the client.

We offer two types of service: standard and advanced.

CPE and remote hands services - Ufinet

Standard

“Plug and play” preconfigured equipment installation.

Connection of equipment according to client instructions

On and Off switch management, crossover, dip switches or any other such action depending on the client's request

Physical reset of equipment, “Hot swaps” of cards or redundant power supplies swaps

Provision of visual verification to assist remote trouble shooting

Advanced

All the services included in the standard remote hands

Equipment revision according to request and instructions by the client to determine wrongful equipment operation

Basic router configurations according to scripts sent by the client, as well as configuration changes

Inventory of equipment with models and serial numbers

Equipment labelling

Remote assistance for relocation of equipment within the same customer facilities


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